Terms and Conditions

About this Website

This website is operated by Home Loan Club and its related bodies corporate (“we”, “us”, “our”). Home Loan Club is a broker matching and lead generation platform. We connect consumers with licensed mortgage brokers. We do not provide financial or credit advice, nor do we arrange or facilitate loans directly.

Privacy Commitment

We are committed to protecting your privacy. For details on how we collect, use, and safeguard your information, please refer to our Privacy Policy.

Collection and use of information

We may collect personal information directly from you or through your use of our services, including questionnaires, forms, surveys, and subscription services. We only collect personal information that is reasonably necessary to connect you with a mortgage broker or to provide our services, and for related administrative and marketing purposes.

Sensitive information

We do not require you to provide sensitive information (e.g., racial or ethnic origin, political opinions, religious beliefs, health information). If you choose to provide such information, it will be handled in accordance with our Privacy Policy.

Information from third parties

Our website may contain links to third-party websites. If you access these sites or engage with third-party services, those third parties may collect information about you. We may also receive information about you from third-party partners as part of our referral arrangements. Once your information is provided to a third-party mortgage broker, their privacy policy and practices apply.

Cookies and Tracking Technologies

 We use cookies and similar technologies to provide a better website experience, customize content, and for analytics and security purposes. You can manage cookie preferences in your browser settings.

Advertising and tracking

We may use advertising cookies or web beacons to help us understand the effectiveness of our marketing and website usage. For more information on how we use these technologies, see our Privacy Policy.

IP addresses

We may collect your IP address for security and analytical purposes.

Online Forms and Applications

If you submit a form or application on our website, the information you provide will be used solely for the purpose of connecting you with one or more of our partner mortgage brokers. We do not provide financial services or credit assistance directly. If you suspend or save your application, your information will be retained to allow you to resume the process.

Security of information

We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access or disclosure. However, no data transmission over the internet is completely secure. We regularly review our security practices and will destroy or de-identify information when it is no longer required, where legally permitted.

Direct marketing

We may use your personal information for direct marketing purposes, but only in accordance with applicable law and your preferences. You can opt out of marketing communications at any time by contacting us. We do not use sensitive information for marketing without your explicit consent.

Website Use and Limitation of Liability

While we take reasonable precautions to ensure the accuracy and security of our website and content, you acknowledge and agree that Home Loan Club is not liable for:

  • Any loss or damage, financial or otherwise, arising from reliance on the content, tools, or calculators on this site;
  • Any outcome or service provided by a third-party broker or provider you engage with after using our referral system;
  • Any unauthorised access, data breach, or failure of performance, whether due to hacking, malware, service interruption, or human error.

 

You agree to use this website at your own risk and indemnify Home Loan Club, its officers, and affiliates from any claims arising out of your use of the site.

 We may update or modify these Terms and Conditions at any time without prior notice. Please review this page regularly for updates.